Frequently Asked Questions

Protein Orders Shipping
Protein
Why should I use Labouns Pea Protein Isolate?
Labouns Pea Protein Isolate is very versatile, easy to use and and can be added to just about anything. It's perfect for busy lifestyles, providing a quick souce of energy from the MCT Oil and all the essential amino acids.

MCT Oil is absorbed by the body fast and converted to energy. It doesn't need to be broken down by your liver like other oils, which means your liver doesn't need to work too hard to digest it. It also doesn't spike your insulin. MCT oil is known for supporting weight loss, enhancing cognitive fuction, increasing exercise performance, and supporting ketogenic diets.

Labouns Pea Protein Isolate contains all the essential amino acids to support building and maitaning your muscles.
Research shows that pea protein is one of the more easily digested plant-based proteins, so it is gentle on your stomach. It also keeps you full for longer.

Reference: https://pubmed.ncbi.nlm.nih.gov/31429319/
How does Labouns Pea Protein Isolate taste?

Labouns Pea Protein Isolate has a neutral or slightly nutty flavour, with a subtle hint of peas. It is creamy and smooth, easy to mix into drinks & smoothies or incorporate into recipes. 

Can I lose weight by taking Labouns Pea Protein Isolate and not dieting and exercising?
Labouns Pea Protein Isolate is great at supporting your health and weight loss journey, however, eating the right food and exercising regularly is very important for weight loses.

Weight loss is primarily influenced by the balance between the calories you consume and the calories you burn through physical activity and bodily functions. While pea protein can be a valuable addition to a weight loss diet due to its high protein content, it's important to note that simply consuming pea protein without any changes in your overall diet or exercise habits may not lead to significant weight loss.

To lose weight, it's generally recommended to create a calorie deficit by consuming fewer calories than you burn. Regular exercise can help increase your calorie expenditure and improve overall health. Combining a balanced diet, including pea protein, with regular physical activity can be more effective for weight loss than relying solely on protein intake.

Pea protein can be beneficial for weight loss as it is a low-calorie, low-fat protein source that can help increase satiety and preserve muscle mass during calorie restriction. Including pea protein in your meals can help you feel fuller for longer, which may assist in reducing overall calorie intake.

However, it's important to remember that weight loss is a holistic process that involves multiple factors. It's generally recommended to adopt a well-rounded approach that includes a balanced diet, regular physical activity, and a sustainable lifestyle to achieve and maintain weight loss goals. Consulting with a healthcare professional or a registered dietitian can provide personalized advice and guidance tailored to your specific needs and goals.

How do I consume Labouns Pea Protein Isolate?
Mix 1 scoop (30g) into 250ml of water, your favourite milk, juice or smoothie. Take one or more times per day depending on your diet and activity level. 
You can even add it to your baking or cereals like porridge oats.
Is Labouns Pea Protein Isolate right for my dietary needs?
Labouns Pea Protein Isolate is non-GMO, dairy free, vegan, gluten free & keto-friendly.
It has no added sugars and no artificial colours, flavours or preservatives.
There are only 5 ingredients and they are all 100% natural.
Can I take Labouns Pea Protein Isolate while pregnant or breastfeeding?
Yes, pea protein is generally considered safe for consumption during pregnancy. It is a plant-based, complete source of protein that is low in allergenic potential and often well-tolerated by most individuals. Taking pea protein during pregnancy is a great way to ensure you're eating enough protein, supporting the growth and development of the baby and helping with mothers' overall health.

Pea protein is also known for its high-quality amino acid profile and is a suitable option for those following a vegetarian or vegan diet.

However, it's important to note that individual dietary requirements can vary during pregnancy, and it's crucial to maintain a balanced diet that meets your nutritional needs.
Does Labouns Pea Protein Isolate have a best before date?
Yes, each bag has a best before date of approximately two years from the production date.
How many servings are in a bag of protein?
Each serving is 30g and there are 33 servings per bag.
How long before I start seeing results?
Results vary from person to person, and they depend on your own diet and exercise plan.
Orders
My order contains some pre-ordered products. Where is my order?
If your order contains some pre-ordered oroducts, we will ship out your entire order as soon as the pre-ordered products come back into stock.
Where is my order now?
All our shipments are sent via NZ Post's tracked postal service or via Fed Ex.
You can track your order using NZ Post's & Fed Ex's Tracking tools:
NZ Post Tracking
https://www.fedex.com/en-us/tracking.html

Once your order arrives in your destination country, it will enter your local postal service's system so you can use their tracking service to find more information about your order.
https://tools.usps.com/go/TrackConfirmAction_input
https://auspost.com.au/mypost/track/search
Where are your products made?
All our Protein, Collagen & Skincare products are made in New Zealand. Some of them use imported ingredients to ensure we create the best product.

Our Sunhats are designed in New Zealand, tested in Australia and manufactured in China.
I made an order but I have not received my order confirmation email. What do I do?
Please contact us at info@labouns.com.
How can I use my Gift Card?
You can enter your Gift Card code on the Checkout page. You can also use your Gift Card as many times as you want until the balance runs out.
Do you offer a subscription service?
Not yet, coming soon.
How do I contact you if I can't find the answer to my question?
The best way to contact us is by emailing us at info@labouns.com and we'll get back to you as quickly as we can.
Shipping
How long does shipping take and where do you ship to?
We ship to most locations around the world.
Shipping can take 1-3 business days in New Zealand (add another 2 days for rural addresses).

Australian deliveries typically take 3-6 business days.
Deliveries to other countries around the world are estimated to take 13 business days.

Please check NZ Post's website for delivery updates:
NZ Post International Delivery Updates
What shipping methods do you offer?
All our shipments are sent via NZ Post's tracked postal service or via Fed Ex.
You can track your order using NZ Post's & Fed Ex's Tracking tools:
NZ Post Tracking
https://www.fedex.com/en-us/tracking.html

Once your order arrives in your destination country, it will enter your local postal service's system so you can use their tracking service to find more information about your order.
https://tools.usps.com/go/TrackConfirmAction_input
https://auspost.com.au/mypost/track/search
Where do you ship from?
We ship all our orders from our warehouse in Auckland, New Zealand.
Can I change my shipping address?
If you made an order with the wrong address and we have not sent it to NZ Post or FedEx for delivery, we can change your shipping address.

If your order has already been sent out to the address that you gave to us, we cannot change it and we are not responsible for the incorrect address. Please contact NZ Post or the address to which your order was sent.

Please email us at info@labouns.com to change your shipping address.
What is your Return Policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Plese visit our Refund Policy page to see more details.
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