Frequently Asked Questions
You can track your order using NZ Post's & Fed Ex's Tracking tools:
NZ Post Tracking
https://www.fedex.com/en-us/tracking.html
Once your order arrives in your destination country, it will enter your local postal service's system so you can use their tracking service to find more information about your order.
https://tools.usps.com/go/TrackConfirmAction_input
https://auspost.com.au/mypost/track/search
Our Sunhats are designed in New Zealand, tested in Australia and manufactured in China.
Do I pay extra duties or taxes on delivery?
No. All U.S. orders ship Delivered Duty Paid (DDP) via FedEx. We prepay any import duties, tariffs and processing fees. The total you see at checkout is the total you pay—no surprise bills on delivery.
Are duties and tariffs included in the price?
Yes. For U.S. customers, our prices and/or shipping include applicable import duties, tariffs and carrier processing fees so your delivery is seamless.
Which carrier do you use for U.S. deliveries?
FedEx. Tracking details are emailed as soon as your order ships.
How long will delivery take?
Most U.S. orders arrive in 3-5 business days after dispatch. You’ll receive a tracking link to follow progress. (Transit times may vary during peak seasons.)
Will FedEx or Customs contact me?
They shouldn’t. Because we ship DDP, we handle customs clearance and pay duties. If anyone contacts you for payment, please reach out to us and we’ll resolve it.
What happens with returns and exchanges?
If you return an item, we’ll refund the product price according to our Returns Policy. Import duties/fees we prepaid are generally non-refundable once the shipment has cleared. If we made a mistake, we’ll make it right—contact support and we’ll help.
How are duties calculated?
Duties and tariffs are based on U.S. customs rules for your product’s classification and country of origin. We use accurate product data to calculate these in advance and pay them on your behalf.
Are there any products that can’t ship to the U.S.?
A small number of items may be restricted or require special handling. If a product is unavailable for U.S. delivery, you’ll see a note on the product page or at checkout.
Can I ship to a P.O. Box or military address (APO/FPO/DPO)?
FedEx typically requires a street address. If you need APO/FPO/DPO, contact us first and we’ll advise options.
How do I get help?
Email info@labouns.com or message us via live chat. Please include your order number for faster assistance.
You can track your order using NZ Post's & Fed Ex's Tracking tools:
NZ Post Tracking
https://www.fedex.com/en-us/tracking.html
Once your order arrives in your destination country, it will enter your local postal service's system so you can use their tracking service to find more information about your order.
https://tools.usps.com/go/TrackConfirmAction_input
https://auspost.com.au/mypost/track/search
If your order has already been sent out to the address that you gave to us, we cannot change it and we are not responsible for the incorrect address. Please contact NZ Post or the address to which your order was sent.
Please email us at info@labouns.com to change your shipping address.
Plese visit our Refund Policy page to see more details.
Shipping can take 1-3 business days in New Zealand (add another 2 days for rural addresses).
Australian deliveries typically take 3-6 business days.
Deliveries to other countries around the world are estimated to take 13 business days.
Please check NZ Post's website for delivery updates:
NZ Post International Delivery Updates
Labouns Pea Protein Isolate has a neutral or slightly nutty flavour, with a subtle hint of peas. It is creamy and smooth, easy to mix into drinks & smoothies or incorporate into recipes.
Weight loss is primarily influenced by the balance between the calories you consume and the calories you burn through physical activity and bodily functions. While pea protein can be a valuable addition to a weight loss diet due to its high protein content, it's important to note that simply consuming pea protein without any changes in your overall diet or exercise habits may not lead to significant weight loss.
To lose weight, it's generally recommended to create a calorie deficit by consuming fewer calories than you burn. Regular exercise can help increase your calorie expenditure and improve overall health. Combining a balanced diet, including pea protein, with regular physical activity can be more effective for weight loss than relying solely on protein intake.
Pea protein can be beneficial for weight loss as it is a low-calorie, low-fat protein source that can help increase satiety and preserve muscle mass during calorie restriction. Including pea protein in your meals can help you feel fuller for longer, which may assist in reducing overall calorie intake.
However, it's important to remember that weight loss is a holistic process that involves multiple factors. It's generally recommended to adopt a well-rounded approach that includes a balanced diet, regular physical activity, and a sustainable lifestyle to achieve and maintain weight loss goals. Consulting with a healthcare professional or a registered dietitian can provide personalized advice and guidance tailored to your specific needs and goals.
You can even add it to your baking or cereals like porridge oats.
It has no added sugars and no artificial colours, flavours or preservatives.
There are only 5 ingredients and they are all 100% natural.
Pea protein is also known for its high-quality amino acid profile and is a suitable option for those following a vegetarian or vegan diet.
However, it's important to note that individual dietary requirements can vary during pregnancy, and it's crucial to maintain a balanced diet that meets your nutritional needs.
MCT Oil is absorbed by the body fast and converted to energy. It doesn't need to be broken down by your liver like other oils, which means your liver doesn't need to work too hard to digest it. It also doesn't spike your insulin. MCT oil is known for supporting weight loss, enhancing cognitive fuction, increasing exercise performance, and supporting ketogenic diets.
Labouns Pea Protein Isolate contains all the essential amino acids to support building and maitaning your muscles.
Research shows that pea protein is one of the more easily digested plant-based proteins, so it is gentle on your stomach. It also keeps you full for longer.
Reference: https://pubmed.ncbi.nlm.nih.gov/31429319/