Do I pay extra duties or taxes on delivery?
No. All U.S. orders ship Delivered Duty Paid (DDP) via FedEx as of 27 August 2025. We prepay any import duties, tariffs and processing fees. The total you see at checkout is the total you pay—no surprise bills on delivery.
Are duties and tariffs included in the price?
Yes. For U.S. customers, our prices and/or shipping include applicable import duties, tariffs and carrier processing fees so your delivery is seamless.
Which carrier do you use for U.S. deliveries?
FedEx. Tracking details are emailed as soon as your order ships.
How long will delivery take?
Most U.S. orders arrive in 3-5 business days after dispatch. You’ll receive a tracking link to follow progress. (Transit times may vary during peak seasons.)
Will FedEx or Customs contact me?
They shouldn’t. Because we ship DDP, we handle customs clearance and pay duties. If anyone contacts you for payment, please reach out to us and we’ll resolve it.
What happens with returns and exchanges?
If you return an item, we’ll refund the product price according to our Returns Policy. Import duties/fees we prepaid are generally non-refundable once the shipment has cleared. If we made a mistake, we’ll make it right—contact support and we’ll help.
How are duties calculated?
Duties and tariffs are based on U.S. customs rules for your product’s classification and country of origin. We use accurate product data to calculate these in advance and pay them on your behalf.
Are there any products that can’t ship to the U.S.?
A small number of items may be restricted or require special handling. If a product is unavailable for U.S. delivery, you’ll see a note on the product page or at checkout.
Can I ship to a P.O. Box or military address (APO/FPO/DPO)?
FedEx typically requires a street address. If you need APO/FPO/DPO, contact us first and we’ll advise options.
How do I get help?
Email info@labouns.com or message us via live chat. Please include your order number for faster assistance.
Labouns Pea Protein Isolate has a neutral or slightly nutty flavour, with a subtle hint of peas. It is creamy and smooth, easy to mix into drinks & smoothies or incorporate into recipes.
Weight loss is primarily influenced by the balance between the calories you consume and the calories you burn through physical activity and bodily functions. While pea protein can be a valuable addition to a weight loss diet due to its high protein content, it's important to note that simply consuming pea protein without any changes in your overall diet or exercise habits may not lead to significant weight loss.
To lose weight, it's generally recommended to create a calorie deficit by consuming fewer calories than you burn. Regular exercise can help increase your calorie expenditure and improve overall health. Combining a balanced diet, including pea protein, with regular physical activity can be more effective for weight loss than relying solely on protein intake.
Pea protein can be beneficial for weight loss as it is a low-calorie, low-fat protein source that can help increase satiety and preserve muscle mass during calorie restriction. Including pea protein in your meals can help you feel fuller for longer, which may assist in reducing overall calorie intake.
However, it's important to remember that weight loss is a holistic process that involves multiple factors. It's generally recommended to adopt a well-rounded approach that includes a balanced diet, regular physical activity, and a sustainable lifestyle to achieve and maintain weight loss goals. Consulting with a healthcare professional or a registered dietitian can provide personalized advice and guidance tailored to your specific needs and goals.
Some items are not available in every region due to local regulations, carrier policies, and packaging or handling requirements. We follow these rules to make sure deliveries arrive smoothly and safely.
Availability is determined by your delivery address, the product’s ingredients and format, and the shipping options offered to your location. If a product doesn’t meet your region’s current guidelines, it won’t be offered at checkout.
If your cart includes products that aren’t eligible for your address, checkout will prompt you to remove the ineligible items. You’ll still see exactly what can ship to you before you pay.
Rules and shipping networks evolve. We review availability regularly and expand access where we can.
Our team can advise on current availability and alternatives. Reach us at info@labouns.com and include your country and the product name.
